Frequently Asked Questions
If you have any other questions - please get in touch
General
What exactly is a digital planner?
How do I use the hyperlinks inside my planner?
What do I need to start digital planning?
Which iPad works best for digital planning?
How can I install fonts on my iPad?
Can I use an Android tablet instead of an iPad?
What exactly is a digital planner?
How do I use the hyperlinks inside my planner?
What do I need to start digital planning?
Which iPad works best for digital planning?
How can I install fonts on my iPad?
Can I use an Android tablet instead of an iPad?
Orders
Do you offer refunds on digital products?
How do I download my purchase?
I can’t redownload old orders.
Do you offer refunds on digital products?
How do I download my purchase?
I can’t redownload old orders.
Troubleshooting
My hyperlinks aren’t working—what should I try?
My stickers look glitchy or blurry.
I’m getting an “unsupported file type” error.
My hyperlinks aren’t working—what should I try?
My stickers look glitchy or blurry.
I’m getting an “unsupported file type” error.
Compatibility
Which apps can I use my digital planner with?
Can I use my planner in Microsoft OneNote?
Do digital planners connect to Google Calendar or Apple Calendar?
Does writing on one page update the others automatically?
Which apps can I use my digital planner with?
Can I use my planner in Microsoft OneNote?
Do digital planners connect to Google Calendar or Apple Calendar?
Does writing on one page update the others automatically?
Goodnotes
Which apps can I use my digital planner with?
Can I use my planner in Microsoft OneNote?
Do digital planners connect to Google Calendar or Apple Calendar?
Does writing on one page update the others automatically?
How do I use the Google/Apple calendar shortcut in my planner?
How do I import a Goodnotes sticker collection from Google Drive?
Which apps can I use my digital planner with?
Can I use my planner in Microsoft OneNote?
Do digital planners connect to Google Calendar or Apple Calendar?
Does writing on one page update the others automatically?
Info
Info