Frequently Asked Questions

If you have any other questions - please get in touch

General

What exactly is a digital planner?

How do I use the hyperlinks inside my planner?

What do I need to start digital planning?

Which iPad works best for digital planning?

How can I install fonts on my iPad?

Can I use an Android tablet instead of an iPad?

What exactly is a digital planner?

How do I use the hyperlinks inside my planner?

What do I need to start digital planning?

Which iPad works best for digital planning?

How can I install fonts on my iPad?

Can I use an Android tablet instead of an iPad?

Orders

Do you offer refunds on digital products?

How do I download my purchase?

I can’t redownload old orders.

Do you offer refunds on digital products?

How do I download my purchase?

I can’t redownload old orders.

Troubleshooting

My hyperlinks aren’t working—what should I try?

My stickers look glitchy or blurry.

I’m getting an “unsupported file type” error.

My hyperlinks aren’t working—what should I try?

My stickers look glitchy or blurry.

I’m getting an “unsupported file type” error.

Compatibility

Which apps can I use my digital planner with?

Can I use my planner in Microsoft OneNote?

Do digital planners connect to Google Calendar or Apple Calendar?

Does writing on one page update the others automatically?

Which apps can I use my digital planner with?

Can I use my planner in Microsoft OneNote?

Do digital planners connect to Google Calendar or Apple Calendar?

Does writing on one page update the others automatically?

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